Customer Support
BC Game Nigeria provides fast and reliable customer support to all users. There are multiple contact methods available at the casino to enable Nigerian players to get issues resolved quickly and get answers to commonly asked questions.
Live Chat Support
The quickest way to get assistance in the casino is by choosing the live chat function. The chat window on the website is accessible to players whenever they desire. 24/7 customer support that replies within an average of a few moments. This is useful for simple queries or emergency problems that need immediate assistance.
Email Support
BC.Game also supports players by email. This is a good choice for users who need to send documents or describe their issue in more detail. Depending on the nature of the query, the brand provides specific email addresses.
| Contact Method | Purpose |
|---|---|
| [email protected] | General questions |
| [email protected] | Data and privacy-related issues |
| [email protected] | Legal concerns and information requests |
| [email protected] | Disputes and claims |
FAQ Section
The BC.Game website includes a detailed FAQ section. It covers common topics like account setup, bonuses, payments, and technical problems. Before contacting support, players may find answers quickly through the FAQ. It helps solve minor issues without waiting for a reply.
Dispute Resolution
If players want to report a dispute or claim, they must send their complaint to the [email protected] email address. The brand allows up to seven calendar days from the date of the original transaction to submit a complaint.